If you’ve ever sold something - especially online - you’ll know that it’s not easy. Getting a good photo, knowing the right terms to describe an item with, and working out a good price - then having to wade through people offering too low, or never showing up.
At The Auction Barn, we make selling easy. Without the hassle, without having to worry about scammers or no-shows, we make sure that your items find a new and loving home.
HOW IT WORKS
Our Process
Our fees start at a 22.5% commission on sales, and a $10 lotting fee, with variations depending on the auction and type of lots sold. These fees allow us to spend time researching, describing, and photographing your items, and writing the thorough and glowing descriptions that give our customers the information they need to press that bid button!
Through our website, you can access your Vendor Profile, which is where you can review all the items you’ve consigned to us that have been processed. Your stock list will show you all your past and future items for sale, including their reserves, stock code, and when they were auctioned. For your items currently live on our website, the ‘My Stock Currently Listed’ tab contains an overview of all your items with links to their individual lot pages.
To create your vendor profile, you’ll need to register as a user of The Auction Barn website. If you’re already registered as a pre-existing bidder, Contact Us or let us know next time you’re in the showrooms to link your buyer and seller accounts.
TIP: We encourage all our customers to take a photo or write an inventory of what they leave with us, to help us describe and inventorise your items as quickly as possible. Our policy on reserves is on a case-by-case basis, and our experts can help you determine an estimate on your items. We discourage the use of reserves as we find the market determines the relevant price, however we are open to discussion, keeping in mind the reserve is sensible and achievable.
Typically, we send an email outlining the results and payments processed upon completion of the consignment, though some vendors - as per agreement - receive more frequent emails & payments. For the most up-to-date information, we heavily encourage our customers to use their online vendor profile to keep track of their items and sales.
If an item does not meet reserve, you’ll be contacted via email with the highest bid offer and the option to approve or dismiss the offer. Keep in mind that even if an item does not sell, the lotting fee is still applicable, and repeated listings can sometimes impact negatively on the overall result. We want to see our vendors succeed, and can offer several relisting options, including recombining with other items, or placing an item for sale in a different category of auction.
Payment for your goods can be expected to be paid to your nominated bank account within 10-14 business days, with an itemized list outlining the final sale price, minus fees and commission. If an item does not sell after two attempts, you will be prompted to recollect your items, or have them donated/disposed of.